Warranty Information

How can I contact Klaussner Corporate Offices about warranty information?

Klaussner corporate offices are located in Asheboro, NC and can be reached by mail at:
Klaussner Home Furnishings
405 Lewallen Rd
Asheboro, NC 27204
By Phone: 1.800.828.9534

If Warranty service is needed where do I go for help?

To obtain warranty service you must contact the original furniture retailer from whom you purchased the product and provide the serial number and proof of the original purchase. Furniture purchased under conditions of "as-is", floor model, or second hand, is not covered under Manufacturer's warranty. Extended or additional warranties are not the responsibility of the manufacturer.

How do I obtain warranty service?

Contact consumer relations department at Klaussner Home Furnishings.

My dealer is closed and I need to order parts. Can you help me?

We can help if the parts are still available. We need your serial number and/or style number, fabric name, date of purchase and proof of purchase if the product is under warranty. Contact Klaussner's Consumer Department at 1.888.732.5948 or 1.800.828.9534.